This channel is open to suggestions, feedback, and commendations regarding actions and situations involving the educational institution. With transparency and ethical commitment, Enber seeks—through its Ombudsman’s Office—to strengthen and continuously enhance the quality of its services.
The Ombudsman serves as a liaison between individuals and the institution’s various departments, maintaining impartiality in decision-making. Its primary role is to receive communications, forward them to the appropriate office or sector, and provide a timely response to the requester.
The Ombudsman’s Office and the Ethics Channel serve distinct purposes.
The Ombudsman’s Office is the channel through which Enber receives and addresses commendations, complaints, or suggestions related to the academic and administrative aspects that involve our students.
The Ethics Channel, in turn, exists to address matters that may compromise transparency and integrity in business practices, including fraud of any nature, favoritism, harassment, violations of human rights, among others.
